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Final Program


Schedule at a Glance
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Session Format
In Person
In Person
Livestreamed
Livestreamed
On Demand
On Demand
Scientific Session

Professional development and education
General Topic: ARP Interprofessional

13M139: Lost in Translation: Creating Access Pathways for Language Diverse Patients in Rheumatic Care Settings

Monday, November 13, 2023
2:00 PM - 3:00 PM PT
Location: Room 29A-D
CE: 1

In Person On Demand

    Speaker(s)

  • BE

    Bella Elogoodin, MBA

    Hospital for Special Surgery
    New York, NY, United States

    Disclosure(s): No financial relationships with ineligible companies to disclose

Over 67 million people in the United States speak a language other than English at home. Fostering the highest quality of care and creating a supportive environment to ensure that all Limited English Proficiency (LEP) and hearing and visually impaired patients and their families receive care in their preferred language is aligned with federal laws. Providing appropriate language services is critical in delivering safe, effective, and quality healthcare. It is well-documented that the use of professional interpreters increases patient satisfaction, improves adherence and outcomes, and reduces adverse events, thus limiting risk for populations who communicate in diverse ways.

Learning Objectives:

  • Identify specific federal laws and regulations related to providing professional language and communication resources to patients and families in the medical setting.
  • Review key concepts in bridging the cultural and language diversity gaps by using state-of-the-art communication techniques, technology, and special assistance devices.
  • Review examples of how a healthcare organization implemented innovative ways to provide care to their Limited English Proficiency (LEP) population through leveraging technology and persuing equity.

Presentations:

  • 2:00 PM - 2:45 PM PT
    Lost in Translation: Creating Access Pathways for Language Diverse Patients in Rheumatic Care Settings

    Speaker: Bella Elogoodin, MBA – Hospital for Special Surgery

  • 2:45 PM - 3:00 PM PT
    Q&A